Irvine, CA June 11, 2013 – Kofax® plc (LSE: KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today reported it has been issued patent number 8,451,475 by the United States Patent and Trademark Office. The patent covers technology that sends a receipt confirmation for a fax not only to the origin of the fax, but potentially to other recipients based on the content of the fax. The technology was invented to improve the efficiency of fax communications, enabling organizations to improve the speed, accuracy and reliability of information and communications.
“This technology adds intelligence to fax transmissions and confirmations, making the First Mile of business smarter,” said Anthony Macciola, Chief Technology Officer at Kofax. “For example, if the keyword ‘claim’ appears on the fax and some supporting evidence indicates that the fax is indeed a claim document, then a confirmation could be sent to both the sender of the fax and the claims department.”
Kofax has 20 issued U.S. patents and 14 issued foreign patents, and 41 patent applications pending worldwide.
Kofax® plc (LSE: KFX) is a leading provider of smart process applications for the business critical First Mile™ of customer interactions. These begin with an organization’s systems of engagement, which generate real time, information intensive communications from customers, and provide an essential connection to their systems of record, which are typically large scale, rigid enterprise applications and repositories not easily adapted to more contemporary technology. Success in the First Mile™ can dramatically improve an organization’s customer experience and greatly reduce operating costs, thus driving increased competitiveness, growth and profitability. Kofax software and solutions provide a rapid return on investment to more than 20,000 customers in banking, insurance, government, healthcare, business process outsourcing and other markets. Kofax delivers these through its own sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com.
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© 2013 Kofax, plc. “Kofax” is a registered trademark and “First Mile” and “Kofax TotalAgility” are trademarks of Kofax, plc.