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Research Reveals That Majority of Consumers Prefer Self-Service to Speaking with a Live Agent
Companies - News
Written by Dave Cunningham   
Friday, 11 May 2012

 

A recent survey that was commissioned by Nuance Research and conducted by Vocal Laboratories Inc. (Vocalabs) shows that 2 out of 3 mobile app consumers would rather self-serve than speak to a person for customer service inquiries.
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Nuance Brings Voice Recognition to Samsung Smart TV Line Up
Companies - News
Written by Amanda Green   
Thursday, 10 May 2012

 

Nuance’s Dragon voice recognition capabilities have been featured as part of Samsung’s 2012 premium Smart TV lineup. By integrating voice control capabilities, Samsung will provide consumers with more convenience in how they control home entertainment experience.
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Readsoft & Leading Analyst Educate the Market on Electronic Data & Workflows’ Role In Critical Business Processes
Companies - News
Written by Jim Andrews   
Friday, 04 May 2012

 

ReadSoft, a global provider of document recognition and automation solutions, has shared research-based perspectives on electronic workflow in an on-demand video program.
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LEAD Has Received ComponentSource Bestselling Publisher and Product Awards
Companies - News
Written by Jenny Curtis   
Wednesday, 02 May 2012

 

LEAD Technologies has received the Top 25 Bestselling Publisher Award for the sixth consecutive year.
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Nuance has Closed the Acquisition of Transcend
Companies - News
Written by David Cunningham   
Saturday, 28 April 2012

 

Nuance Communications, Inc. has closed the acquisition of Transcend Services, Inc., a provider of medical transcription and clinical documentation services to the healthcare industry.
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